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Privacy policy

TravelRussia.SU is concerned about protecting the safety and privacy of the Customers. Please take a moment to read the following information  to learn more about our information privacy: what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. We hope this will help You take the decision to share personal information with us.

What kinds of information do we collect?

Personal data. When You book services using our online form , we need the following information: Your first and last name, telephone number, postal and e-mail addresses.

Billing data. In order to confirm Your bookings, it is necessary for You to provide us with your billing information – credit card details - number, cardholder name and signature, and expiration date. Your credit card information is strictly confidential. It is stored in our off-line database and is destroyed as soon as the reserved services have been provided. To book services or apartments using our site in future, You will need to send us Your credit card details once again. We are concerned about Your privacy. Transferring data via fax is more secure than via Internet. That`s why we prefer this way of providing us with Your billing information. But still, if You wish to send this information via email, we advise You to do the following: You print Your authorization letter, fill in all the data, except the last three digits of the number of Your card, then scan the document and send it to us at

Automatic Information. We automatically collect some information about Your computer when You visit For example, we will collect Your IP address, Web browser software (such as Mozilla Firefox or Internet Explorer), and referring Web site. We also collect information regarding your activities on our Web site, such as trips viewed and purchases made. This helps us determine how best to provide useful information to our Customers and to understand which parts of our websites, products, and Internet services are of most interest to them.

Cookies. When You visit, we may assign your computer a "cookie". "Cookies" are pieces of information that are stored by Your web browser on Your computer's hard disk, for record-keeping purposes. Cookies only identify Your computer; they do not personally identify You. We do not use cookies to identify specific users for marketing purposes. We do not match cookies to Your purchase information. And we do not use cookies to track Your movements after leaving our websites. You can always choose not to receive a cookie file by enabling Your Web browser to refuse cookies or to prompt You before accepting a cookie; however, turning off cookies will limit Your use of our website.

How we use Your datas.

We may use personal and aggregated non-personal information received from You in the following ways:

  • To provide You with the information You request about our products;
  • To fulfill Your bookings and confirm Your purchases;
  • To ensure You are correctly billed;
  • To target content on our website to more closely match Your interests;
  • To resolve disputes or troubleshoot problems;
  • To prevent potentially prohibited or illegal activities

We never disclose your datas.

TravelRussia.SU keeps all Your personal information strictly confidential. We never disclose Your information to anyone and use it only for the purpose of Your booking.

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